As a member of the 8782 Retiree Benefits Trust, you have access to TELUS Health's employee & family assistance program (EAP). You can trust your EAP to help you and your family find solutions for a wide range of life's challenges.
TELUS Health gives you immediate access to qualified clinicians that can provide support related to health, life, and work, including:
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Your overall wellbeing
- Stress
- Anxiety
- Life transitions
-
Nutrition support
- Weight management
- Diabetes
- Boosting energy and resilience
-
Managing relationships and family
- Separation and divorce
- Relationship conflicts
- Blended family issues
-
Dealing with workplace challenges
- Work-life balance
- Career planning
- Manager assist
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Tackling addictions
- Alcohol
- Tobacco
- Post-recovery support
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Finding child and elder care resources
- Maternity and parental leave
- Adoption
- Nursing and retirement homes
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Getting legal advice
- Civil litigation
- Custody and child support
- In-person legal consultation
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Financial support
- Credit and debt management
- Budgeting
- Financial emergencies
For a full list of services, see here:
EAP Service Summary (PDF)
The program is confidential and voluntary, provided at no cost to you. No one will know that you have used the program – unless you choose to tell them – so you can take the steps you need to seek support with no hesitation.
- Call toll-free: 877-847-4525.
- Download the TELUS Health One app on your mobile.
- Connect online at one.telushealth.com.
You and your eligible family members can access support by phone, in person, online, or through a range of health and wellness tools. For every concern, you can receive a series of confidential sessions with an expert, along with optional online resources to help you manage your wellbeing. You’ll get fast, practical support in the way that best fits your preferences and lifestyle.
If you’ve called before, you’ll notice an enhanced experience. When you reach out, you’ll now be connected directly with a clinician as your first point of contact. This change is designed to make it easier to get the guidance you need, right from the start, without the extra step of a triage call.
- TELUS Health – brochure
(PDF)
- TELUS Health – EAP Service Summary
(PDF)
- TELUS Health – Clinician-first Service Upgrade FAQ
(PDF)