Travelling soon? If you’re planning to purchase any top-up coverage, please note that the phone numbers have changed. In Canada/U.S., call toll-free at 1-877-832-6025, or from anywhere else call collect at +819-566-2066. The Royal & Sun Alliance booklet will be updated soon. [Sept 26/19]
You may have heard that there was a recent breach of personal information at Desjardins. It’s important for you to know that Desjardins has confirmed that the issue – which happened within a different division of the company – DID NOT affect you, your personal information, your Life Insurance, or the Trust in any way.
You can learn more here about what happened. [June 21/19]
It’s your new member assistance program (MAP) – and more! More than just a 24/7 confidential member assistance program and innovative wellbeing resource, LifeWorks offers you and your dependants expert support, resources, referrals and even retail shopping discounts! Give it a try.
Learn more > [May 31/19]
Watch your mailbox for your first member report! Get updates, learn what’s changed and keep the key benefits contacts card at the back. If you don’t receive a report in the mail, please let us know. View now > [May 30/19]
If you ever have a benefits claim denied and need
to appeal the decision, there's now information on
the website to help you through the process. Learn more > [May 11/19]
Your Out-of-province/country emergency medical insurance will cover you for up to 90 days per trip. Remember to take your benefits card with you – your travel medical emergency contact information is on the back of your card. And before you go, consider if you may need additional coverage.
Check coverage details > [Oct 12/18]
We really need you to name a beneficiary(ies). Please complete the form we’ve sent in the mail, and return it as soon as possible in the envelope provided. Thank you! [May 1/18]
Welcome to our two newest Trustees, Rob Newstead and Rick Beale. We now have all four Trustees in place.
Read Trustee Bios > [Apr 24/18]
If you’re travelling this summer, remember to take the new card with you. Your travel medical emergency contact information is on the back of your card — and your coverage is now extended from 60 days to 90 days per trip. See coverage details > [June 4/18]
Get benefits plan details, and access other key information. [Mar 27/18]
We really need you to fill in a new beneficiary form for the Trust – even if your beneficiary is the same as before the Trust began. If needed, you can get a new form here. Thanks! [Dec 4/17]
Put your benefits ID card and Travel Assistance card in your wallet and return the Beneficiary form as soon as possible. [Sept 28/17]
Get answers to questions you may have. [Sept 28/17]