News Archives

Your travel medical assistance

Travelling soon? If you’re planning to purchase any top-up coverage, please note that the phone numbers have changed. In Canada/U.S., call toll-free at 1-877-832-6025, or from anywhere else call collect at +819-566-2066. The Royal & Sun Alliance booklet will be updated soon. [Sept 26/19]

An important message regarding Desjardins (the Trust’s Life Insurance provider)

You may have heard that there was a recent breach of personal information at Desjardins. It’s important for you to know that Desjardins has confirmed that the issue – which happened within a different division of the company – DID NOT affect you, your personal information, your Life Insurance, or the Trust in any way.
You can learn more here about what happened. [June 21/19]

Introducing LifeWorks – Starting June 1, 2019

It’s your new member assistance program (MAP) – and more! More than just a 24/7 confidential member assistance program and innovative wellbeing resource, LifeWorks offers you and your dependants expert support, resources, referrals and even retail shopping discounts! Give it a try. Learn more > [May 31/19]

Your first member report

Watch your mailbox for your first member report! Get updates, learn what’s changed and keep the key benefits contacts card at the back. If you don’t receive a report in the mail, please let us know. View now > [May 30/19]

New claims appeal process

If you ever have a benefits claim denied and need to appeal the decision, there's now information on the website to help you through the process. Learn more > [May 11/19]

Planning to travel this fall or winter?

Your Out-of-province/country emergency medical insurance will cover you for up to 90 days per trip. Remember to take your benefits card with you – your travel medical emergency contact information is on the back of your card. And before you go, consider if you may need additional coverage. 
Check coverage details > [Oct 12/18]

Watch your mail this week… if you have NOT yet submitted a beneficiary form for the Trust

We really need you to name a beneficiary(ies). Please complete the form we’ve sent in the mail, and return it as soon as possible in the envelope provided. Thank you! [May 1/18]

Meet your Trustees!

Welcome to our two newest Trustees, Rob Newstead and Rick Beale. We now have all four Trustees in place.
Read Trustee Bios > [Apr 24/18]

You’re getting a new benefits card! Watch your mailbox this week.

If you’re travelling this summer, remember to take the new card with you. Your travel medical emergency contact information is on the back of your card — and your coverage is now extended from 60 days to 90 days per trip. See coverage details > [June 4/18]

Your Benefits booklet is now available on!

Get benefits plan details, and access other key information. [Mar 27/18]

Did you send in your Beneficiary designation or change form?

We really need you to fill in a new beneficiary form for the Trust – even if your beneficiary is the same as before the Trust began. If needed, you can get a new form here. Thanks! [Dec 4/17]

Next steps for you

Put your benefits ID card and Travel Assistance card in your wallet and return the Beneficiary form as soon as possible. [Sept 28/17]

Learn more about the new Trust

Get answers to questions you may have. [Sept 28/17]